A recent undercover investigation by the BBC has unveiled serious shortcomings in the Ask for Angela initiative, aimed at protecting patrons who feel unsafe in bars and clubs. Despite its implementation in numerous venues across the UK, findings reveal a troubling lack of awareness and responsiveness among staff when the code word “Angela” is used. This raises urgent questions about the effectiveness of safety measures designed to protect vulnerable individuals.
The Ask for Angela scheme serves as a discreet safety net primarily for women but available to anyone feeling threatened. By using the code word “Angela,” individuals can signal staff to intervene and assist them in getting to safety. The initiative gained traction following the tragic murder of Angela Crompton, highlighting the need for protective measures in social settings.
However, an undercover BBC investigation found that 52% of London venues visited failed to respond appropriately when the code word was mentioned. This included well-known chains such as Greene King and JD Wetherspoon, where staff either did not recognize or did not act on the signal.
Many establishments prominently display their participation in this initiative through posters and online promotions, making these findings particularly concerning.
While some venues demonstrated effective responses—like Hootananny in Brixton, where staff quickly intervened—a significant number fell short of expectations. For example, a manager at a venue named White Bear expressed ignorance of the scheme altogether, insisting no one had ever requested help using the code word during his four years there.
With numerous councils now tying participation in Ask for Angela to alcohol licensing, there is increasing pressure on venues to properly implement this safety program. The Mayor of London, Sadiq Khan, condemned the BBC’s findings as “shocking and unacceptable,” emphasizing that venue operators must recognize their responsibilities regarding patron safety.
Women’s safety advocates are urging for more stringent enforcement of these protocols. Jamie Klingler from Reclaim These Streets encapsulated this sentiment by stating that women should feel assured that venues will provide support when needed. The lack of consistency across establishments undermines this trust and places individuals at risk.
In response to these concerns, Sylvia Oates, director of Ask for Angela, acknowledged that high turnover rates in hospitality can impede consistent training but reiterated that venues have an obligation to ensure all staff are well-informed about the initiative. She advocates for stronger compliance measures, including potential fines for non-compliance.
As discussions continue around improving safety measures, it is clear that addressing these gaps is essential not only for public trust but also for fostering secure environments where everyone can enjoy their time out without fear.
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